Sample Resume  - "Functional":

Chris Nguyen
8907 Polk St., My City, OR 98500E
mail: chn778@msn.com
Phone: (Cell) 503-888-3333

OBJECTIVE:

Senior Field Applications Engineer, Technical Support Engineer, Hardware/Software Development Engineer.

KEYWORD COMPETENCIES:

Applications, engineer, support, design, customer, client, C2xx/C27x, TI DSP, ARC/ARM/MIPS/ PPC, C/C++, Windows MFC, FORTRAN, PASCAL, BASIC, ASSEMBLY, digital HW design, CAD/CAE-ORCAD, schematic capture, ALTERA EPLD, development, system, Windows NT, UNIX, Powerpoint,

SUMMARY:

Over 10 years in increasingly responsible positions in Field Applications Engineering, working with direct sales teams and systems engineering teams, while specializing in HW/SW development tools used in embedded systems development.

MANAGEMENT:

Created and managed a new sales and technical support team, and related support infrastructure. Was responsible for three direct reports. Assisted and supervised product demonstrations on sales calls and industry trade shows. Co-develop and execute strategic selling plans for key customers.

SALES:

Co-develop sales and marketing presentations and related materials. Develop product-packaging requirements for marketing from customer and technical staff feedback.

CUSTOMER SUPPORT:

Provide on-site, direct phone, or e-mail technical support to customers, sales staff, and technical staff. Develop and present custom product training courses for customers. Create product applications notes on configuration, usage, and other related topics.

TECHNICAL INTERFACE:

Provide product technical requirements gathered from customers and technical staff to product engineering. Participate in product development roadmap planning and design reviews.

EXPERIENCE :

Company Number Two, Their Location (3/02 - Present)

Sr. Field Applications Engineer

US Western Region Sales Team Support

Presented product demonstrations and discussed product technical issues, with potential customers during sales calls. Co-developed and executed strategic selling plans for key customers, with western region sales account managers. Performed product demonstrations and discussed product technical features, with potential customers at industry trade shows.

Company Number One, Their Location (7/00 - 3/02)

Field Applications Engineer : Specialized in C2xx/C27x TI DSP SW Development Tools

Storage Products Group (SPG), Systems Engineering Team Support

Provided TI DSP SW Development Tools technical support for SPG Systems Engineering staff.

Created and maintained SPG Tools archives, for TI DSP SW Development Tools releases, related application notes, and other supporting documentation.

Provided on-site, direct phone, and e-mail technical support for TI DSP SW Development Tools, for various Hard Disk Drive (HDD) customers in the US and Japan. Worked with various customer FW development teams, to customize tools infrastructure to meet their needs.

EDUCATION :

B.S., Electrical Engineering - Ohio State University, 2000

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